About Our Business

Carrylora is an online retail store operated by Hainan Chuyu Trading Co., Ltd.. We are responsible for the products sold through Carrylora.com, including order processing, customer service, returns, refunds, and other customer-related transactions.

Legal Entity: Hainan Chuyu Trading Co., Ltd..

Registered Address: Unit A-318, 3rd Floor, Jucai Innovation and Entrepreneurship Space, No. 198 Huayuan Xincun, Taocong East 2nd Road, Yelin Town, Lingshui Li Autonomous County, Hainan Province.

Customer Support Email: service@carrylora.com

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Welcome to Carrylora. We operate Carrylora.com as an online retail store offering thoughtfully selected home and lifestyle products designed to bring greater comfort, convenience, and style to everyday life.

We are committed to providing clear product information, secure checkout, a straightforward shopping experience, and responsive customer support.

Our customer support team can assist with product questions, order updates, shipping information, returns, payments, privacy-related requests, and other store-related concerns.

Customer support for Carrylora is provided by Hainan Chuyu Trading Co., Ltd..

Email: service@carrylora.com

Please contact us before returning any item so our team can review your request and provide the correct return instructions and return address for your order.

When contacting us about an existing purchase, please include your order number and the email address used at checkout. This helps us locate your order and assist you more efficiently.

We aim to respond to all customer inquiries within 1–2 business days.

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Carrylora is an online retail store operated by Hainan Chuyu Trading Co., Ltd.. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through Carrylora.com.

Legal Entity:
Hainan Chuyu Trading Co., Ltd..

Registered Address:
Unit A-318, 3rd Floor, Jucai Innovation and Entrepreneurship Space, No. 198 Huayuan Xincun, Taocong East 2nd Road, Yelin Town, Lingshui Li Autonomous County, Hainan Province.

Email:
service@carrylora.com